Senior Customer Success Manager
YOOBIC
London, United KingdomCustomer Success Manager$70k–$95kPosted Jun 19, 2026
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Customer Success
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London
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Hybrid
Senior Customer Success Manager
Join YOOBIC as a Senior Customer Success Manager: own strategic relationships with top brands, drive adoption and value, influence product, and champion frontline outcomes.
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YOOBIC is the leading AI powered frontline employee experience platform, helping retailers and hospitality brands empower the 80% of the global workforce that operates away from a desk.Trusted by 350+ global brands, including Home Bargains, ShopRite, Lidl, Levi’s, Ralph Lauren, Rituals, Krispy Kreme, and Pret A Manger, YOOBIC enables frontline teams to execute faster, learn smarter and deliver stronger in-store performance. Our platform brings together task management, communication, learning and AI-powered insights in one seamless solution designed specifically for deskless teams.As of today, YOOBIC supports millions of frontline employees worldwide by helping global brands transform how their teams operate every day.But what really sets YOOBIC apart is our people. As a fast growing global SaaS company, we offer the energy and ambition of a scale up combined with a collaborative, international culture. Our teams work cross-functionally, they move quickly and make a real impact, not just on the product we build, but on the future of frontline work.Joining YOOBIC means being part of a company where you can grow your career, learn from talented colleagues across the world, and help shape technology used by millions of frontline workers.As a Senior Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer.Why This Is Your Next Career MoveStrategic Ownership. You...