Product Engineer 4

Skip to main contentJOBSDASHBOARDPROFILECURRENT EMPLOYEEJOIN TALENT NETWORKSign InEnglishSingle PositionView All JobsProduct Engineer 4US-CA-Fremont (1003)Apply nowAdd to cartFind out how well you match with this jobUpload resumeJob descriptionAbout LamRequisition ID199248Date posted07/20/2026Work Location ModelOn-site FlexWork LocationFremont-CAWork CountryUnited StatesThe group you’ll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry. The impact you’ll make At Lam, as a Product Engineer in the Platform Global Product Support team, you're the backbone of technical support for field engineers, technicians, and product support personnel. Collaborating closely with customers and internal teams, you will provide real-time problem-solving to customer challenges and to enhance our products. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam’s valued customers.What you’ll do Global Product Support engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, robotics, computer systems, complex software, or networked and/or wireless systems.Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software, including failure analysis.Reports design, reliability and maintenance problems or bugs to design engineering/software engineering and collaborates on solutions.Involved in customer installation and training.Provides support to customer/users where the product is highly technical or sophisticated in nature.Creates and presents reports related to design, reliability, maintenance problems, SW bugs, projects, and escalations to the relevant factory groups and creates and updates documentation for field service engineers and customers.Work in a cleanroom lab and/or customer semiconductor fab environment.Who we’re looking for Minimum Qualifications:Bachelors' degree with a minimum of 8 years expeirence or a Master’s degree in Material Science, Electrical Engineering, Mechanical Engineering, Optics, Physics, Chemistry, Chemical Engineering, or related field with 6+ years of experience; or a PhD with 3 years of professional experience; or equivalent experience.Excellent written/verbal communication, fluent in English, and strong presentation skills.Capable of structured problem solving (preferably using 8D methodology).Teamwork and ability to establish successful relationships in a multicultural environment with external and internal customers.Service orientated and ability to work in a matrix environment.Comfortable traveling up to 25% of the time.Preferred qualifications Preferred experience: Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving.Experience working with robotics and/or semiconductor equipment.Our commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender,...