Digitization Operations Lead

Digitization Operations Lead _corporate_fare_ Google _place_ Ann Arbor, MI, USA **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 10 years of operational experience in physical production operations. + 5 years of experience in people management. **Preferred qualifications:** + Experience in building, inspiring, and leading distributed, high-performing teams. + Track record of successfully developing and managing ambitious and operationally complicated projects. + Track record of operational excellence, and an ability to drive operational improvements. + Ability to influence and communicate cross-functionally, while building stakeholder relationships. + Ability to motivate both direct reports and cross-functional partners towards a common goal through organizational, communication and relationship management skills. + Ability to travel 5-10% of the time to meet with team and internal/external partners as needed. **About the job** In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $164000 - $240000 (USD) + 20% bonus target + equity + benefits Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) . **Responsibilities** + Hire, lead and manage the North American Digitization Operations team. Provide coaching and career development for individuals on the team. + Set the goals and direction for the team by outlining goals and objectives for multiple operations staffed via third-party temps/vendors. + Drive results by tracking key operational metrics, identifying process improvement opportunities and delivering on strategic initiatives. + Work with cross-functional partners to develop and scale operations. + Collaborate with leadership in key project governance tasks, including: requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) . If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.