Data Center Technician

Skip To Job Description Thank you for visiting our careers site!Who We AreOur mission is to deliver cloud solutions to simplify Mac for business. MacStadium is unique in the cloud computing ecosystem because of our dedication to building innovative cloud solutions for the Mac community.Why We Want You!All MacStadium employees receive competitive salaries, comprehensive benefits packages, and a dynamic work environment where they can grow both personally and professionally.If you are interested to a career with a cutting edge company with great work-life balance, please apply for one of the posted positions or send your resume to [email protected] and tell us why you want to be part of our team!MacStadium is an equal opportunity employer, we not only support diversity in the workforce, we embrace it with a spirit of inclusion.   Senior Data Center Technician Atlanta, GA Full Time Experienced Share Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies and big enterprises rely on MacStadium’s innovative solutions every day. We have a passionate team of hard working, hard playing professionals with a big, shared vision. We are looking for a Data Center Technician to join our Atlanta team. This individual will lead technical operations and strategic initiatives for data center infrastructure, serving as asubject matter expert who drives operational excellence, mentors the technical team, and ensuresalignment between tactical execution and strategic objectives.What you will be doing: Technical Leadership & Team Development• Function as technical team lead, providing work direction and mentorship to Level 1 & 2technicians; Serve as a technical authority for complex infrastructure issues• Lead large projects including data center builds, rack migrations, and new infrastructureofferings• Design and implement operational improvements• Develop training programs and conduct knowledge transfer sessions• Foster a culture of learning, accountability, and operational disciplineOperational Excellence• Own development and maintenance of SOPs, maintenance schedules, and runbooks• Conduct root cause analysis on incidents and implement preventive measures• Drive continuous improvements to reduce deployment time, improve quality, andeliminate waste• Monitor and optimize data center environmental systems• Support incident response and root cause analysis• Perform quality assurance reviews on high-risk or complex workStrategic Initiatives• Partner with DCMs on budget and capacity planning, resource allocationrecommendations, and long-term infrastructure strategy• Evaluate new technologies, tools, and processes for operational adoption• Build vendor relationships and assess service provider performance• Contribute to disaster recovery planning and business continuity proceduresSpecialized Expertise (depth in one or more areas)• Infrastructure engineering (structured cabling, power, cooling, facilities)• Network engineering (routing, switching, firewall configuration)• DevOps related work (automation, scripting, configuration management)What skills and experience you need to have: • 5+ years of progressive data center operations experience with demonstrated technicalleadership; Deep expertise in data center infrastructure & advanced knowledge ofhardware lifecycle management from procurement through decommissioning• Proven track record of leading complex initiatives• Expert-level understanding of at least one technical discipline with broad knowledgeacross all infrastructure domains• Industry certifications acquired: IDCA Certifications such as on DCIS - Data CenterInfrastructure Specialist & DCOS - Data Center Operations. Alternative certificationsfrom CDCP, CDCS, CompTIA Server+, or Cisco...