Junior Systems Administrator

Overview

VTG is seeking a Junior Systems Administrator to join our team in support of a mission-focused customer responsible for developing, deploying, and maintaining Radio Frequency (RF) processing systems.

The Level 1 Systems Administrator will provide day-to-day administration, maintenance, troubleshooting, and operational support for Linux-based IT environments. This position will support servers, workstations, laptops, storage, network devices, and other IT systems while assisting users and resolving Tier 1 and Tier 2 technical issues.

 

 

Responsibilities

• Provide implementation, troubleshooting, administration, and maintenance support for IT systems.
• Perform daily configuration, operation, monitoring, and maintenance of IT infrastructure.
• Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, troubleshooting, escalation, and resolution.
• Support the day-to-day operation and maintenance of client, server, storage, and network environments.
• Install, configure, upgrade, and maintain Linux servers, workstations, and laptops.
• Provide technical support for mobile devices and other IT equipment as required.
• Install and configure server and workstation hardware.
• Assist users with accessing, navigating, and effectively using IT systems.
• Monitor system performance and troubleshoot hardware, software, operating system, and connectivity issues.
• Escalate complex technical issues and communicate system status to customer management and internal stakeholders.
• Optimize system operations and resource utilization.
• Perform system capacity analysis and support capacity planning activities.
• Support Customer Secure the Enterprise (STE) tasks and related security requirements.
• Support customer data transfer processes and procedures.
• Maintain system documentation and support configuration management activities.

 

Qualifications

• TS/SCI with Poly required
• Hands-on experience administering Linux operating systems.

• System administration experience with:

  • CentOS 7
  • Rocky Linux 9
  • Red Hat Enterprise Linux (RHEL) 9
• Experience upgrading and maintaining servers, workstations, and laptops.
• Experience supporting Customer Secure the Enterprise (STE) tasks.
• Experience with customer data transfer processes and procedures.
• Experience installing and configuring hardware, including servers and workstations.
• Experience providing Tier 1 and Tier 2 technical support.
• Ability to identify, diagnose, troubleshoot, and resolve hardware, software, and operating system issues.
• Ability to support day-to-day IT operations in a mission-focused technical environment.
• Strong communication and customer service skills