Product Support Specialist - Financial Engineering

Skip to main content Go to homepage Menu Saved Jobs (0) EN Filter Languages English English Canadian Français Canadian French View all jobs Search Jobs Find jobs for Location Radius miles 5 miles 15 miles 25 miles 35 miles 50 miles Search Product Support Specialist - Financial Engineering Remote, United States Apply now Save job Posted 07/09/2026 Job reference 14136 Experience level Experienced Hire Job category Sales & Marketing Line of business COR At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and CompetenciesKnowledge of financial mathematics (e.g. stochastic process, Monte Carlo techniques, derivative pricing, interest-rate modelling) requiredAbility to understand technically complex problems and find solutions via analysis of application log files, SQL procedures and error messages and operating system/database server diagnosticsStrong knowledge of Windows based architectures and Windows diagnostic softwareSuperb analytical skills and persistence in analytical and technical problem solvingExcellent verbal and written communication skills with the ability to convey complex financial concepts to a broad range of client audiencesAbility to manage multiple client engagements simultaneously while maintaining a high standard of accuracy and professionalismBasic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical useEducationBachelor's degree with an emphasis in Computer Science, Finance, Engineering, Mathematics, or Statistics requiredMaster's degree in Quantitative Finance, Business Administration, Computer Science, Financial Engineering, Computer Information Systems or Accounting preferredResponsibilitiesIn this role, you will support clients in the implementation and application of Moody's Solutions, helping ensure that financial models and technology are used effectively to drive value.Understand and explain complex financial models on conceptual, intuitive, and practical levelsProvide thorough quantitative and conceptual solutions to our wide range of clientsProvide in-depth education and assistance on product features, functionality and the product technical architectureSupport clients on the use of our industry leading credit risk products in a courteous, professional, accurate and timely manner via web, email, telephone, and in personCommunicate effectively and develop excellent working relationships with colleagues within Client Service and...