Claims & Litigation Manager

Your future role at a glance 

Location: Remote

Department/Specialty: Insurance Operations

Schedule: Full time, Days

Salary range: $138,258.29-$195,187.61 per year

Eligible for an annual bonus incentive

#LI-Remote

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Claims Identification & Reporting: Monitor EEOC charges and litigation filings in conjunction with the Legal Department. Prepare and submit Notices of Loss/Circumstance and updates to carriers. Manage the Proof of Loss process for accurate cost reimbursement.
• Claims Management: Manage non-clinical claims of varying severity. Direct outside counsel according to litigation and billing guidelines. Maintain claims bordereaus and loss runs, and provide data to external brokers for renewals.
• Coverage Analysis & Compliance: Ensure compliance with policy reporting requirements, analyze reservation of rights letters, and draft responses to secure coverage. Review policy language to provide internal opinions on insurance recovery.
• Reporting & Strategy: Present claims reports to leadership regarding loss development, financial exposure, and mitigation strategies. Attend mediations, settlement conferences, and trials as necessary.
• Collaboration: Support Insurance Operations with underwriting marketing, renewals, and broker relationships.

What minimum requirements you’ll need

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

What additional preferences we're seeking

• Attorney: 3+ years in Insurance Defense, Coverage Litigation, or Claims Management.
• Paralegal: 7+ years in litigation management.
• Claims Manager: 7+ years managing non-clinical litigation (EPL, D&O, etc.).

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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Employer participates in the Electronic Employment Verification Program. Please click here for more information.