Box Office Attendant | Part-Time | Mullins Center (UMass-Amherst)

Welcome page Returning Candidate? Log back in! Box Office Attendant | Part-Time | Mullins Center (UMass-Amherst) Location US-MA-Amherst Job Post Information* : Posted Date 3 weeks ago(7/1/2026 2:46 PM) Job ID 2026-32828 Location Name Mullins Center (UMass-Amherst) Category Box Office Type Regular Part-Time Location : Location US-MA-Amherst Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 01003 Location : Address 200 Commonwealth Avenue Job Post Information* : Post End Date 10/2/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.  Position Summary The Box Office Attendants will understand and operate the Paciolan ticketing system and provide excellent customer service to all guests and the Mullins Center. They must know and understand each event, its seating charts, and the configurations of the Mullins Center. This role will pay an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until October 2, 2026. Responsibilities Know and understand the operations of the Paciolan ticketing systemFamiliarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)Know and understand seating charts and configurations of the Mullins CenterPerform transactions for all events on the ticketing system with efficiency and accuracyCollect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct changeCommunicate and satisfy patrons with world-class customer serviceOperate phone and address patrons’ calls for requests for informationReconcile all monies received from ticket salesMaintain confidentialityAdditional duties may be assigned by the Box Office Manger Qualifications Ability to multitask in a fast‐paced environmentFamiliarity with Windows-based computersPossess excellent customer service skillsExperience working with the public and cashAbility to work independently and as a productive member of a teamMust be able to work a flexible schedule, including nights and weekendsMust be able to work in a loud noise environmentStrong verbal communication skills; bilingual in Spanish is a plusProven ability to work well with all levels of managementStrong analytical and problem‐solving skills *The University of Massachusetts Amherst prohibits its current employees (excluding students) from being employed in any position with OVG at this location. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic...