Business Manager

The Business Manager serves as the Chief of Health Administration Services (HAS). This position provides leadership over the major core business operations of the Sioux Falls VA Health Care System. The incumbent will provide direct staff support to top management and maintain expert knowledge of VHA policies in all matters involving essential programs. Major duties include but are not limited to: Synthesize information and guidance from a variety of sources to ensure compliance with program requirements and inform Medical Center Leadership. Develop strong relationships with Veteran Service Organizations, Department of Defense, and Community Providers to support and accelerate Veteran access to benefits, healthcare, and services. Identify requirements for funding, staffing, space, privacy, and technology to support the programs and delivery of services to Veterans. Monitor the program for success and impact, develop reports to leadership, and drive performance improvement. Provide oversight and guidance, program management, and leadership to the business operations in the medical center. Oversee and manage strategic planning, auditing, and compliance activities to enhance the mission of the departments under the incumbent's supervision. Design strategies to manage and integrate functions to improve and maximize efficiencies. Facilitate progressive approaches to delivering high quality healthcare through administrative programs for the Veteran population. Lead hospital-wide projects that strategically realign the organization with national and network direction. Oversee data collected and analyzed by the Patient Advocate and recommend system-wide improvements for the overall Veteran experience. Provide direct supervision to various staff of the HAS department. Ensure effective processes are in place to match projected expenditures. Performs other duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: This position may be authorized for Ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Business Manager/PD802530 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.