Operations Sales Specialist

Role responsibilities

The Operations Sales Specialist is responsible for providing customer service to Avera Health Plans members and their agents, answering questions about consumer sales products and services. They will also support onboarding, implementation, agent education, trainings, and marketing campaigns.

Requirements

A high school diploma or GED equivalent is required, with a preference for familiarity with medical terminology and experience in a call center environment. The candidate must be able to perform essential job functions satisfactorily and communicate effectively.

Key skills

Customer Service, Problem Solving, Communication, Medical Terminology, Insurance Billing, Teamwork, Research, Documentation, Training, Marketing, Sales Support, Eligibility Determination, Consultation, Relationship Building, Call Coverage, Benefit Structure

Keywords

Customer Service, Sales, Health Plans, Medical Terminology, Insurance Billing, Onboarding, Implementation, Agent Education, Training, Marketing Campaigns, Eligibility Determination, Claims Research, Documentation, Consultation, Problem Solving, Communication, Teamwork