Sales Operations Coordinator I

Role responsibilities

The role involves supporting sales and technical teams by maintaining accurate data and scheduling service, maintenance, or sales calls with customers. Additionally, the coordinator is responsible for efficiently routing staff based on skill sets, location, and capacity planning to maximize efficiency.

Requirements

Candidates must have a high school diploma or equivalent and experience in customer-facing roles. Prior experience in dispatching and proficiency with computer systems, ideally AS400, is highly desirable.

Key skills

Customer Service, Dispatching, Scheduling, Routing, Data Entry, Communication, Interpersonal Skills, Time Management, Organization, Multi-tasking, Decision Making, AS400, Capacity Planning, Lead Distribution

Keywords

Sales Operations, Dispatching, Capacity Planning, AS400, Customer Service, Routing, Scheduling, Lead Distribution, Administrative Office, Consumer Services