Associate Director, Commerce Operations & Merchandising

New York, NYFull-time$100k–$128kPosted Jul 7, 2026
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Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Associate Director, Commerce Operations & MerchandisingFull-timeBusiness Segment: News Group HQ Compensation: USD 100000 - USD 128000 - yearlyCompany DescriptionNBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.Job DescriptionNBC News Digital (Shop TODAY, TODAY Steals & Deals, TODAY Boxes) is seeking an Associate Director, Commerce Operations & Merchandising to help scale our commerce business. In this role, you will lead merchandising strategy and operations across Shop TODAY’s DTC initiatives, serving as a key connector between Editorial, Partnerships, Finance, and top-tier merchants, while overseeing and identifying key operational solutions to enhance execution and support scalable growth. Launched in November 2023, the Shop TODAY Curated Box program (today.com/boxes) has quickly become a meaningful and fast-growing part of our commerce ecosystem. This role will be instrumental in expanding this business by optimizing workflows, identifying wholesalers and white label vendors, assisting in building a subscription business, and supporting in developing the infrastructure needed to support long-term growth. The ideal candidate brings a merchandising mindset and a deep passion for retail, with an intuitive understanding of product, consumer behavior, and what drives conversion. This role will manage 1–2 direct reports and report to the Head of Commerce Partnerships. Responsibilities:Lead merchandising strategy and operations across Shop TODAY’s DTC commerce initiatives, with primary ownership of the Curated Box program (today.com/boxes) Own end-to-end execution, including product sourcing, merchant and brand partnerships, inventory planning, fulfillment, and customer experience  Manage and grow merchant and wholesale relationships, from onboarding through ongoing partnership development  Partner cross-functionally with Editorial, Studios, Partnerships, Legal & Standards, Finance, and external stakeholders to execute commerce initiatives seamlessly  Drive process improvements and implement scalable systems to enhance efficiency, reduce costs, and support business growth  Evaluate and implement new partners, tools, and solutions to streamline workflows and support expansion into new commerce initiatives Launch a subscription business and find ways to scale box production outside of our standard volume Qualifications6+ years of experience in merchandising, operations, DTC commerce, wholesale, or related fields, with ownership of complex, cross-functional programs  Experience...

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