National Business Advisor, Rentals
About the team
The National Strategic Account Management team in Zillow Rentals partners with some of the largest multi-region rental organizations to help them grow, renew, and succeed across Zillow’s platform. We work closely with Sales, Operations, Product, and partner-facing teams to deliver a seamless, data-informed experience that supports portfolio performance at scale. This team values collaboration, accuracy, and proactive communication, and plays an important role in building trusted relationships with partners while helping them get the most from Zillow Rentals.About the role
The National Business Advisor, Rentals supports national account strategies for multi‑region rental partners by executing day‑to‑day account management activities, maintaining data accuracy, and coordinating with cross‑functional teams to deliver a consistent, high‑quality partner experience. The role helps drive renewals, adoption, and performance insights across distributed portfolios while escalating risks and opportunities to senior account leaders.
You will get to
Serve as a brand ambassador for Zillow Group, representing the interests of the company, advertisers, and industry partners.
Mentor and educate partners on Zillow’s products and services to achieve shared goals.
Consistently meet or exceed revenue and retention metrics.
Conduct regular business reviews with partners to assess goals, analyze results, and provide recommendations.
Analyze data and communicate insights to identify strengths and opportunities for partners.
Demonstrate expertise in local real estate trends, compliance, and market activity.
Utilize Zillow’s tech stack, including Salesforce and analytics tools, to manage your business and client relationships.
Represent the voice of the customer to influence product, marketing, and sales process improvements.
Execute against the MEDDPICC sales process and adopt Challenger principles in every customer interaction to drive insight-led, value-based conversations.
Who you are
2+ years of experience in outside sales, business-to-business sales, or selling into accounts with multiple decision makers.
Proven track record of meeting or exceeding sales goals and key performance metrics.
High energy, positive attitude, and a strong drive to achieve results.
Strong ownership mindset with the ability to work quickly and accurately in a dynamic environment.
Excellent time management and prioritization skills.
Outstanding written and verbal communication abilities.analytics.
Skilled at building relationships and engaging in high-level conversations with decision makers.
Proficient with Microsoft Office, Salesforce, and data tools such as Excel and Google Analytics.
Experience with Customer Relationship Management (CRM) systems (Salesforce.com or similar) preferred.
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.