Principal Physician Relations Specialist - CST
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Job Specific SummaryAt Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.
Careers that Change Lives
Across our global Neuroscience organization, we advance care for some of medicine’s most complex neurological and spinal conditions. By combining innovative technology, data-driven insights, and deep clinical expertise, we partner with physicians and health systems to improve how patients are treated and supported throughout their care journey.
Our Cranial & Spinal Technologies (CST) operating unit advances surgical care for spine and cranial conditions through an integrated ecosystem of implants, navigation, robotics, imaging, and planning tools. Platforms like AiBLE enhance precision, efficiency, and outcomes for complex procedures worldwide. Check us out on LinkedIn: Medtronic CST
As the Principal Physician Relations Specialist, you will play a strategic and execution-focused role within Surgeon Partnerships & Innovation, leading the planning and delivery of Customer Experience Programs (CEPs) and advancing surgeon partnership initiatives across Spine Procedure and Development teams. You will be responsible for creating a consistent, high-quality CST experience for surgeons—translating business priorities into meaningful engagements through hands-on demonstrations, procedural education, and coordinated cross-functional execution. Partnering closely with CST Marketing, R&D, Enabling Technologies, Sales Leadership, Legal, and Compliance, you will ensure surgeon engagement efforts are prioritized, compliant, and directly tied to commercial outcomes, including procedural adoption, capital utilization, and long-term partnership growth. This role requires strong program leadership, cross-functional influence, and the ability to manage complex physician relationships in a highly regulated environment.
Responsibilities may include the following and other duties may be assigned.
Lead end-to-end execution of Customer Experience Programs (CEPs), including development of standardized content and decks, coordination of hands-on demos and overviews (e.g., Navigation, Robotics, Procedural Solutions), and delivery of a consistent, high-quality surgeon experience
Partner with CST ET DMs, RSDs, AVPs, and Marketing to identify, prioritize, and prepare high-impact surgeon engagements aligned to business objectives
Coordinate Spine Procedure and Development Project team activities, ensuring alignment across Marketing, R&D, Sales, and Surgeon Partnerships
Conduct quarterly alignment reviews with Marketing, R&D, and Surgeon Partnerships to assess program effectiveness, surgeon engagement, and opportunities to elevate the overall CST experience
Evaluate surgeon engagement and program performance, proactively identifying gaps, risks, and growth opportunities
Ensure consistent execution of governance and documentation processes across procedure teams and projects, with a focus on enhancing the surgeon experience and operational excellence
Drive execution discipline through structured tracking, clear action planning, and cross-functional communication, including defined follow-through on CEP-related commitments
Lead post-CEP follow-up, ensuring actionable next steps are completed and aligned to defined business objectives (e.g., adoption, conversions, capital pull-through)
Own and track post-program impact metrics (e.g., engagement progression, procedural adoption, revenue influence), providing visibility to stakeholders and informing future prioritization
Travel approximately 15–20%
Must Have: Minimum Requirements
Bachelor's Degree
Minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.
Nice to Have
Experience managing physician partnerships and surgeon engagement programs
Strong cross-functional leadership and stakeholder management skills
Knowledge of medical device contracting, compliance, and documentation processes
Experience supporting capital equipment or procedural solution launches
Project and/or program management experience
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
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Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.