JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
A Senior position within the Account Receivable Team helping the department achieve its ambition of being market leading with brilliant fundamentals:
•Deputise in Team Lead’s absence to manage team and client expectations.
•SME in client calls and written communication.
•Assists TL in training of new recruits and upskilling of current employees.
•Provision of accurate arrears reports.
•SME in client reporting.
•Support team to ensure all client KPI’s and business set targets are met.
•Chase tenants to recover outstanding sums.
•Deal with complex escalations from AR Analysts & support accordingly.
•Collaborate with other Team Leads to ensure consistency across the wider structure.
•Have regular meetings with portfolio managers providing comments on arrears.
•Prepare monthly and quarterly reports for both internal and external clients as required.
•Instruct Enforcement Agents.
•Complex Reconciliation of Occupier accounts and resolving tenant queries.
•Work within the best practice guidelines to ensure a common and consistent approach is used across the company.
•Any other duties necessary to assist with the running of the various portfolios within the team.
Location:
On-site –Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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