About Dialogue
Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.
When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:
- Impact
- Community
- Growth
- Excellence
Feel like you can make a difference? Good news, we saved you a seat!
Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.
AI Disclosure Statement
To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.
⚠️ Recruitment Fraud Notice
Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to jobs@dialogue.co and verify the role on our official careers page.
Your role as Billing Specialist
Reporting to the Accounting manager, the mission of the Billing Specialist will be to support our accounting team to create invoices, analyse revenue and identify opportunities to automate the process.
What you'll be doing
- Create invoices from automatic, manual, and partnership billing
- Analyze the revenue split
- Own the ARR model
- Ensure revenue is recorded accurately
- Complete month-end tasks within a tight timeframe
- Run controls for Controller review
- Manage all customer and internal inquiries
We'd love to hear from you if you have
- Proven experience in a role where being detail oriented and diligent experience is critical to its success
- Ability to communicate detailed information in a pragmatic way with various stakeholders and multidisciplinary teams
- Exceptional multitasking and organizational skills, can work efficiently and demonstrate strong attention to detail
- Good knowledge of Excel and other relevant accounting software
- Good oral and written communication skills (French & English)
At Dialogue, your well-being is our priority
Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:
- Access to the Dialogue app and virtual mental health support for you and your family
- Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
- 4 weeks vacation, 9 wellness days, and 1 volunteer day
- Hybrid work: 3 days/week in our Montreal office, excluding remote roles
- Work abroad up to 4 weeks/year
- Incentive plans, referral bonuses & RRSP matching
- Learning via Coursera, external training budget & mentorship
- Optional parental leave top-up