At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.
About the Senior Social Media Specialist Role...
As the Senior Social Media Specialist, you will lead the execution of global social media strategies for the SiteMinder and Little Hotelier brands. You'll create engaging, social-first content that increases brand awareness, drives audience engagement, and strengthens brand advocacy across key social platforms.
Reporting to the Communications Manager in Manila, you'll play a key role in shaping how our brands connect with audiences both internally and externally. You'll stay ahead of social media trends, identify opportunities to create impactful content, and build organic campaigns that encourage meaningful interactions and community growth.
We're looking for a creative, highly organized, and proactive social media professional with excellent communication skills, a strong understanding of social media best practices, and proven experience growing brand presence through organic social media strategies. You'll thrive in a fast-paced environment, enjoy collaborating with cross-functional teams, and be excited to take on new challenges.
What you’ll do…
Work with the PR & Communications team to deliver the global social media strategies for our SiteMinder and Little Hotelier brands, aligned with business goals and the latest best practices
Manage all organic activity on the SiteMinder and Little Hotelier social platforms
Execute the SiteMinder and Little Hotelier social calendars, ensuring frequency and balance, with the goal of strengthening our brands within key markets
Create content autonomously and, where needed, produce design briefs to ensure visually-striking content
Respond to all incoming messages and commentary on our social channels, and work closely with senior internal stakeholders globally to manage issues requiring escalation
Produce fresh and engaging social content that brings our brand personalities to life, profiles our people and culture, adheres to our tone of voice guidelines, and drives engagement, reach and growth
Engage with our global customer and industry community online
Produce localisation briefs to localise relevant targeted content
Identify and collaborate with micro influencers to accelerate key results
Drive a social-first culture within SiteMinder and support the upskilling of team members
Produce detailed monthly reporting on all agreed KPIs, and constantly look at ways to accelerate or optimise results
What you'll have...
3+ years of experience in social media content creation, preferably within a B2B environment.
Strong understanding of both organic and paid social media, including platforms, audience targeting, and current best practices.
Excellent copywriting skills with the ability to create engaging, concise content that reflects brand personality, tone of voice, and key messaging across diverse audiences.
Creative ability to independently produce multimedia content and develop clear design briefs for visually compelling assets.
Ability to translate complex or technical information into clear, engaging, and easy-to-understand content.
Strong attention to detail and commitment to producing high-quality work.
Experience using social media management tools and following publishing workflows and community management processes.
Analytical mindset with the ability to interpret social media insights and apply data-driven recommendations.
Proven ability to build and maintain strong relationships with cross-functional stakeholders, including regional leadership teams.
Passion for social media, with a proactive attitude and willingness to continuously learn and adapt.
Highly organized and deadline-driven, with the ability to manage multiple priorities and meet tight timelines.
Comfortable working under pressure and adapting to changing priorities in a fast-paced environment.
Collaborative team player who can also work independently with minimal supervision.
Bachelor's degree in Communications, Marketing, or a related field preferred.
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.