As a KYC Quality Control Specialist in our Financial Crime team with Chase, you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients, incremental new business, periodic reviews and remediation of existing relationships.
Reporting to the KYC QC Team Lead, you will also be responsible for the timely review of KYC records and partner with the KYC Specialists to remediate any findings, working with key stakeholders in Compliance, engaging with Corporate KYC Quality Assurance Team and GFCC Review Teams to ensure policy adherence.
Job Responsibilities:
- Perform end to end quality reviews of KYC profiles for accuracy, completeness and validity, ensuring that KYC records adhere to JP Morgan standards for KYC and regulatory requirements
- Maintain a globally agreed quality pass rate for records sampled by the Quality Assurance Team
- Manage personal workload and priority items, and ensure timely escalation of key risks/issues to management
- Keep informed of and apply any changes to processes, procedures and regulatory change
- Develop strong partnerships with key stakeholders, proactively build and maintain relationships across the firm
- Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives
Required qualifications, capabilities, and skills:
- Experience in a KYC role using KYC standards, Anti-Money Laundering and Know Your Customer policies & procedures
- Use own judgement – knowing when to escalate customers who do not meet KYC standards
- Demonstrate an independent decision-making ability, and strong analytical skills
- Ability to identify risk and provide process improvement suggestions and to manage a heavy workload in various stages of completion with minimal supervision
- Strong verbal and written communication skills with ability to influence others
- Ability to deep-dive and investigate issues to reach a successful resolution to applicable parties
Preferred qualifications, capabilities and skills:
- Banking/Financial experience with UK risk and fraud experience
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