International Strategy & Operations Senior Manager, Logistics

International Strategy & Operations Manager, Logistics LocationLondon, UKEmployment TypeFull timeDepartmentCommerce & OperationsStrategy & OperationsCompensation£131K – £175K • Offers EquityThe salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.🚀 Join the Future of Commerce with Whatnot!Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.💻 The RoleThe Logistics Strategy & Operations team is responsible for making shipping a trusted, strategic lever for Whatnot's buyers and sellers across international markets. As our International Logistics S&O hire — embedded in London alongside our international category expansion team — you will:Own the operating model and cross-functional partnerships that enable scalable, high-quality logistics across Whatnot's European marketsLead carrier performance and pricing health in INTL markets — monitoring key metrics, managing rate structures, and driving accountability with regional carrier partnersBuild and run operational response to shipping disruptions — owning the playbooks that ensure fast, reliable resolution for buyers and sellers across jurisdictionsDrive Whatnot's international carrier strategy and feed the product roadmap — identifying gaps by market and surfacing prioritised opportunities to Product and EngineeringNavigate the regulatory and compliance complexity of logistics in Europe, including customs, duties, and VAT requirementsPartner with senior leaders across BD, Finance, Product, and Operations to advance a EU logistics with seamless user experiences and competitive pricingTeam members in this role are required to be within commuting distance of our London hub.👋 YouCurious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our International Logistics S&O hire, you should have 8–10 years of experience in strategy and operations roles (e.g., consulting, logistics, carrier operations, cross-border commerce), plus:Deep, hands-on experience in logistics — specifically within European markets — including direct carrier relationship management, customs/compliance navigation, and regional fulfilment operationsProven track record of building and scaling logistics programmes in high-growth, fast-moving environments, with the ability to operate at both strategic and executional levelsStrong understanding of carrier economics and the complexity of managing multi-carrier, multi-market logistics networks across the UK and EUProcess and systems thinker — you identify inefficiencies, build scalable operating models, and default to repeatable systems over one-off solutionsExcellent cross-functional skills, with the ability to influence and align across Product, Engineering, Business Development, Finance, and OperationsStrong analytical...