This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager based in the United States.
This role offers the opportunity to lead high-impact customer experience initiatives that shape the future of a growing e-commerce platform. You will own complex, cross-functional products from discovery through launch and ongoing optimization, driving measurable business outcomes while enhancing the customer journey. Working closely with engineering, design, analytics, and business stakeholders, you will define product strategy, prioritize investments, and champion data-driven decision-making. The position combines strategic product leadership with hands-on execution, making it ideal for someone who thrives in fast-paced environments and enjoys mentoring others while delivering innovative digital experiences powered by modern commerce technologies.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager based in the United States.
This role offers the opportunity to lead high-impact customer experience initiatives that shape the future of a growing e-commerce platform. You will own complex, cross-functional products from discovery through launch and ongoing optimization, driving measurable business outcomes while enhancing the customer journey. Working closely with engineering, design, analytics, and business stakeholders, you will define product strategy, prioritize investments, and champion data-driven decision-making. The position combines strategic product leadership with hands-on execution, making it ideal for someone who thrives in fast-paced environments and enjoys mentoring others while delivering innovative digital experiences powered by modern commerce technologies.
Accountabilities
- Lead the vision, strategy, and execution of large-scale customer experience initiatives, managing products from research and discovery through launch and continuous improvement.
- Conduct user research, market analysis, stakeholder interviews, and data-driven evaluations to identify opportunities and define product direction.
- Own product roadmaps, prioritize initiatives against business objectives, and define success metrics aligned with commercial performance and customer value.
- Drive conversion optimization initiatives across key customer touchpoints, including search, personalization, checkout, and other digital commerce experiences.
- Analyze behavioral analytics and experimentation results to inform roadmap decisions and continuously improve user experiences through A/B testing.
- Partner closely with engineering teams to influence platform evolution, support scalable commerce architecture, and identify opportunities to leverage AI and machine learning capabilities.
- Manage product backlogs, user stories, documentation, sprint planning, user acceptance testing, release readiness, and post-launch performance monitoring.
- Present strategic recommendations and product performance to senior leadership while mentoring junior product managers and contributing to improvements in product development practices.
- Bachelor's degree in Business, STEM, or a related discipline.
- 7+ years of product management experience, including at least 5 years leading customer experience or similar product initiatives.
- Minimum of 2 years of experience within an e-commerce environment.
- Demonstrated success independently leading large, cross-functional product initiatives from concept through delivery.
- Strong analytical skills with experience using behavioral analytics platforms, experimentation frameworks, and A/B testing to drive product decisions.
- Experience defining product requirements, KPIs, performance monitoring strategies, and managing agile development processes using tools such as Jira and Confluence.
- Solid understanding of digital commerce platforms, customer journey optimization, conversion rate optimization, and product lifecycle management.
- Familiarity with modern commerce technologies, including headless architecture, APIs, enterprise commerce platforms, and AI or machine learning applications such as intelligent search, recommendations, or dynamic pricing.
- Excellent communication, leadership, stakeholder management, and mentoring skills with the ability to influence cross-functional teams and executive leadership.
- Experience with SQL, BigQuery, Figma, or commercial ownership of revenue, conversion, or profit metrics is considered an advantage.
- Competitive annual salary ranging from $109,000 to $137,398, depending on experience and qualifications.
- Fully remote position available within eligible U.S. states.
- Flexible Monday through Friday work schedule.
- Company-covered travel for periodic team meetings and collaborative events.
- Company-provided laptop, essential equipment, and a $250 home office stipend.
- Comprehensive medical, dental, vision, and voluntary life insurance.
- 401(k) retirement plan with up to 4% company match.
- Paid vacation, sick leave, company holidays, and company-paid life insurance and long-term disability coverage.
- Flexible Spending Account (FSA) and Employee Assistance Program (EAP) offering mental health, legal, and financial support.
- Discount programs for auto, home, and pet insurance, plus monthly meal credits.
- Annual professional development budget of $750 and opportunities for career advancement, internal mobility, bonuses, and merit increases.
- Employee ownership program, recognition initiatives, wellness programs, volunteer opportunities, and a collaborative, people-first culture.