Sea Logistics Operational Key Account Specialist

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

YOUR RESPONSIBILITIES

• To establish and monitor key performance indicators as mutually agreed with customers
• To identify root cause and the necessary corrective action, and follow through the execution until problem resolution
• To assist in contract management, credit facility review and account receivable control when required 
• To monitor operational and administrative processes such as rates administration, quote management, invoicing and claims handling
• To participate in and organise regular performance review meetings with customers to conduct continuous improvement initiatives or innovation solutions

YOUR SKILLS AND EXPERIENCES

• Ideally, you should possess leadership qualities with strong interpersonal and influence skills, and be able to developing solutions that creates stronger and more effective service to clients.
• You have a track record in achieving set targets, manage projects with strong analytical and problem solving skills. 
  
  

GOOD REASON TO JOIN

We are looking for individuals who are customer-focused and solution-oriented. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today! 

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.