Role responsibilities
The Strategic Account Manager serves as the primary relationship owner for key enterprise and strategic accounts, ensuring an exceptional customer experience while driving long-term revenue growth and retention. This role involves developing comprehensive account strategies and maintaining strong relationships with executive stakeholders.
Requirements
Candidates should have a bachelor's degree in a related field and a minimum of 5 years of experience in strategic account management or enterprise sales, preferably in telecommunications. Strong consultative selling skills and the ability to manage complex customer relationships are essential.
Key skills
Strategic Account Management, Consultative Selling, Negotiation, Presentation Skills, Analytical Skills, Problem-Solving, CRM Proficiency, Business Development, Customer Experience, Revenue Growth, Relationship Management, Telecommunications Knowledge, Fiber-Optic Technologies, Networking Fundamentals, Sales Pipeline Management, Market Intelligence
Keywords
Strategic Account Management, Consultative Selling, Telecommunications, Fiber Broadband, Sales, Customer Experience, Revenue Growth, CRM, Business Development, Negotiation, Presentation Skills, Analytical Skills, Problem-Solving, Networking, Fiber-Optic Technologies, SD-WAN, VoIP, Managed Services, Market Intelligence, Customer Retention, Sales Pipeline, Executive Relationships, Operational Goals, Service Delivery, Contract Management, PTO, 401k, Health Insurance, Life Insurance, Disability Insurance