Urgent Care Physician — Center Medical Director

Urgent Care Physician — Center Medical DirectorA Center Medical Director is a strong healthcare operations leader and practicing clinician responsible for overseeing a Carbon Health clinic within their region. This role is ideal for someone who is intrinsically motivated, thrives on challenges, and is driven to rethink traditional care models while delivering an exceptional experience for both patients and team members. Acting with an owner’s mindset, the Center Medical Director leads clinic operations, drives financial performance, and supports patient retention and growth through a combination of effective leadership and high-quality clinical care.Key CapabilitiesCollaborate: Shares information with others so there are no surprises; facilitates effective collaboration among clinic medical directors, clinic managers, and external partnersDrive Outcomes: Eliminates obstacles that affect organizational performanceInfluence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutionsDemonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering, monitoring and measuring resultsManage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete informationDevelop Self & Others: Provide real-time coaching to others, mentors key talent and takes significant action for effectiveness in current and future jobWhat You’ll DoPatient CareDeliver up-to-date, evidence-based, and compassionate care to patients in clinicSupervise clinical care performed by clinician team Effectively communicate and operationalize Carbon Health’s mission, vision and valuesEngage in special projects related to clinical quality improvement and innovationLead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient careIn partnership with the Clinic Manager, set, communicate and maintain the highest quality of care and safety standardsApproximately 30 hours per week of direct patient careFinancial Accountability Demonstrate working knowledge of financial statements, clinic billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadershipResponsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)Institute necessary modifications to procedures and clinic resource commitments as financial changes dictateExperiential Outcomes Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback and recognitionInterview, onboard and mentor clinician teamIdentify clinical and patient experience educational opportunities for your teamPerform chart audits and one-to-one evaluations of clinicians on a monthly basisManage payroll targets; create and maintain clinician schedule for your sitesRespond to patient and staff complaints regarding cliniciansMaintain a high-standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceededIdentify, plan and participate in marketing activities and community events that increase patient volume and engagementAbout You Active MD/DO license, board certified or board eligible; Family Medicine or Emergency Medicine Minimum 2 years of experience in ER, urgent care or similar settingAbility to consult and treat patients of all ages1+ year leading others in a healthcare settingUnderstanding of financial statements, P&L management and HR business processesActive listener that uses soft skills to build and maintain trusting relationships at all levels of the organizationExcellent communication and interpersonal, time management,...