Systems Analyst 3-Support

Skip to main content. sitemap Profile Sign Out View More Jobs Systems Analyst 3-Support Kansas City, MO, United StatesOrlando, FL, United States Job Identification 334079 Job Category Support Posting Date 07/17/2026, 07:22 PM Role Individual Contributor Job Type Regular Employee Does this position require a security clearance? No Years 3 to 5+ years Additional Info Visa / work permit sponsorship is not available for this position Applicants are required to read, write, and speak the following languages English Job Description As a member of the Support organization, your primary objective is to provide exceptional support to Oracle customers, specifically focusing on HL7-based interfaces within the Foreign System Interfaces product. This critical role enables you to deliver high-quality assistance, ensuring seamless integration and optimal performance of our solutions for our customers. By leveraging your expertise in HL7-based interfaces, you play a vital part in driving customer satisfaction and fostering long-term relationships with our clientele. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff working to troubleshoot issues that may arise within the HL7-based interfaces. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Qualifications Disclaimer:Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range in USD from $33.94 to $67.88 per hour; from: $70,600 to $141,200 per annum. May be eligible for equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years...