Associate, HR Delivery Center

Skip to main content Use of AI Fraud Notice English English 中文简体 Search Jobs Search Jobs Keyword Category Select one Administrative Engineering Finance and Accounting Human Resources Information Technology Internship Manufacturing Marketing Procurement Quality Assurance Research and Development Safety, Health and Environment Sales Supply Chain Country/Region Select one Argentina Brazil Canada Chile Colombia Egypt France Germany Hungary Indonesia Italy Japan Malaysia Mexico Netherlands Philippines Poland Portugal Romania Saudi Arabia South Africa Thailand Turkey Ukraine United Kingdom United States Vietnam State Select one Amazonas Arkansas Bangkok Bogota D.C. București Buenos Aires Cairo Governorate Can Tho England Gauteng Idaho Île-de-France Region Illinois Istanbul Jakarta Special Capital Region Kanagawa Kuala Lumpur Kyiv City Lisbon District Lombardy Lubusz Mazovia Mecca Region Metro Manila Mexico City New York North Holland North Rhine-Westphalia Ontario Santiago Metropolitan São Paulo Selangor Tennessee Utrecht Wisconsin City Select one Amsterdam Arese Bangkok Bình Dương Bogotá Boise Brantford Bucharest Cairo Cajamar Caxias Chicago Düsseldorf Fairland Frimley Gorzów Wielkopolski Istanbul Jakarta Jeddah Kuala Lumpur Makati City Manaus Mexico City Midrand Mijdrecht Nashville New York Petaling Jaya Racine Rogers Rosslyn Saint-Ouen-sur-Seine San Isidro Santiago Warsaw Yokohama Search Reset Match jobs to your skills Associate, HR Delivery Center Racine, Wisconsin Human Resources Job ID: 33579 Apply Save Job Get Email Alerts SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.ABOUT THE ROLEDeliver Exceptional Employee Experiences in a Fast-Paced HR Service EnvironmentAre you passionate about delivering outstanding customer service and solving problems that make a real difference? Do you thrive in a fast-paced, high-volume environment where every interaction is an opportunity to create a positive experience? If so, we'd love to have you join our North America MyHR Delivery Center team. As an Associate, Human Resources Delivery Center – Tier 1, you'll be the first point of contact for SC Johnson employees and retirees, providing exceptional support across a wide range of HR topics through phone, email, chat, and case management. Every day, you'll combine active listening, critical thinking, and strong communication skills to resolve inquiries efficiently while delivering a personalized, high-quality customer experience.In this highly collaborative role, you'll support key HR operations by processing transactions, managing employee inquiries, coordinating benefits and leave-related activities, and partnering with cross-functional HR teams to ensure accurate and timely service delivery. Your work will directly contribute to a seamless employee experience while helping support SC Johnson's competitive Total Rewards programs across North America.This is an outstanding opportunity for professionals with experience in customer service, contact centers, HR shared services, benefits administration, employee support, or HR operations who enjoy helping others, solving complex questions, and making a meaningful impact every day.KEY RESPONSIBILITIESRespond to questions on administrative procedures and practices via multiple...