ESSENTIAL DUTIES AND RESPONSIBILITIES – (KEY ACTIVITIES)
- Support new vendor onboarding in Coupa by collecting required documents and maintaining accurate supplier data.
- Process vendor change requests (bank details, addresses, contacts, forms, compliance fields).
- Assist with PR-to-PO creation, ensuring completeness of information, approvals, and supporting documents.
- Coordinate with suppliers to gather quotes/offers and attach proper documentation for procurement requirements.
- Maintain and update forms, templates, and system fields as processes or requirements change.
- Provide administrative and operational support to commercial teams not yet fully trained on updated systems.
- Monitor shared inboxes or ticket queues and ensure timely completion of procurement tasks.
- Ensure compliance with procurement controls, supporting audits and documentation requests.
- Collaborate with cross-functional teams (finance, commercial, suppliers) to resolve issues or clarify requirements.
SKILLS & QUALIFICATIONS
- Experience in procurement operations, S2P processes, vendor onboarding, or supply chain support.
- Familiarity with Coupa or other procurement systems is an advantage.
- Strong attention to detail, organizational skills, and accuracy in data management.
- Ability to work with multiple stakeholders and follow structured workflows.
- Proficient in using spreadsheets and ticketing tools for tracking and reporting.
- Strong English communication skills for supplier and internal team coordination.
- Background in S2P (source to pay), vendor management or generic procurement
- SAP or any ERP experience is required
- Shared service/BPO experience is preferred
IDEAL CANDIDATE
- Someone who is detail-oriented, comfortable with process-heavy work, and able to keep procurement data accurate while supporting teams through ongoing system changes.