Implementation Manager

Skip to main content Implementation Manager Subject Austin, Texas Metropolitan Area Apply Implementation Manager Subject Austin, Texas Metropolitan Area 19 hours ago 44 applicants See who Subject has hired for this role Apply Save Report this job Direct message the job poster from Subject Duri Greene Duri Greene Head of L&D @ Subject AI - The Netflix of Education - Personalized. Localized. Accredited. Integrations & Technical Implementation🏆 LinkedIn Top 40 U.S. Startups (2025) | Time & Statista — America's Top EdTech Companies (2026)Who We AreAt Subject.ai, we're building AI-powered, personalized education at scale. Backed by Kleiner Perkins, SoftBank Opportunity Fund, Owl Ventures, and others, we serve students across the country with cinematic, video-based learning experiences designed for the generation raised on the best consumer media and technology. Our rapidly-growing Austin-based team is empowering a global community of students with access to on-demand, delightful learning that truly engages.Our cinematic, short-form videos are tailor-made for today's young learners. These are students who are accustomed to the best of consumer media and expect the same from their education. We're racing to re-imagine what's possible in the classroom, and we want you on this team.About the RoleWe're looking for a sharp, systems-minded Implementation Manager to join our Operations team and help scale our integrations and technical implementation function. You'll own end-to-end programs that take new customers from contract signature to a live, healthy implementation — orchestrating across Support, Product, Customer Success, and Sales while running the technical workstreams directly yourself.This is a customer-facing role — despite the program-management title, you'll be on calls with district IT directors, technology coordinators, and curriculum leaders every week. You'll also be the technical brain CSMs lean on when an account needs deeper data work, integration troubleshooting, or partner-facing collateral that exceeds the standard playbook.This will be our third hire in this seat, joining an existing teammate who has already laid the foundation. That means a faster ramp than a true 0→1 role — but you'll still have an active hand in shaping how the function scales, including process optimization, documentation, and standing up new tools and software.This role is lightly technical. Experience writing scripts, running light SQL queries, working with SFTP, troubleshooting SSO/SAML, and other "level one" technical tasks is preferred.LocationThis is a full-time role based in our Austin, TX downtown office. We maintain a highly collaborative in-office culture and you'll be expected to be in office with the team Monday–Friday. We are only considering candidates currently based in Austin or willing to relocate before start date.Compensation is highly competitive, a mix of equity and cash, and commensurate with experience.What You'll DoIntegrations & Implementation ProgramsOwn implementation, integration, and onboarding programs for Subject's largest customers across the country — from kickoff to first lesson launchRun rostering (Clever, ClassLink, OneRoster, manual SFTP), SSO/SAML setup, grade passback, and other integration workstreams in partnership with district ITLead...