Technical Implementation Manager II

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Technical Implementation Manager IIFull-timeCompany DescriptionAre you ready to trade your job for a journey? Become a FlyMate!Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.What more do we need to truly be unstoppable? Perhaps, that is you! Who we are:  Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.  Job DescriptionThe Opportunity:Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical. In this role, you’ll serve as the strategic and technical lead on complex client implementations ensuring that our mid-market and enterprise clients see value from our platform fast.You’ll be hands-on with system integrations, data mapping, testing, payment workflows, and client training owning end-to-end implementation while influencing how we continue to scale. This is an ideal role for someone who is passionate about payments, software, and building great client experiences and wants to take the lead on some of Flywire’s most important B2B accounts.Key Responsibilities:Own the full implementation lifecycle for assigned B2B clients, from kickoff to post-go-live handoffServe as the primary client contact for onboarding, providing technical guidance and project leadershipConfigure and test the Flywire platform to support each client’s invoicing, payment, and reconciliation workflowsLead integrations with client systems including NetSuite, Intacct, Salesforce, QuickBooks, and custom ERP/CRM platformsMap data fields across systems and troubleshoot issues related to file formatting, syncing, tokenization, or payment routingConduct sandbox testing and validation, escalating blockers where neededDeliver training, documentation, and consultative support to ensure clients are fully equipped to use the platform post-launchCollaborate closely with Sales, Client Success, and Solutions teams to ensure alignment and continuity throughout the client lifecycle  QualificationsHere's What We're Looking For:BA/BS degree5+ years of proven experience Implementation at a SaaS company, preferably in payments or financial technologyStrong technical acumen and problem-solving skills:APIs, SFTP, webhooks, JSON and SQLERP and CRM systems (NetSuite, Intacct, Salesforce, HubSpot, etc.)Familiarity with payment gateways and tokenization concepts a strong plusWorking knowledge of Netsuite, Salesforce and other software development methodologiesStrong project management skills with the ability to handle multiple priorities.Strong communicator: comfortable presenting to client leadership, writing documentation, and translating requirements across teamsIn-depth knowledge of payment processing systems and integration methods.Ability to work cross-functionally and adapt to a fast-paced environment.Additional InformationWhat We Offer:Competitive compensationEmployee Stock Purchase Plan (ESPP)Competitive time off, including Digital Disconnect...