Senior Product Associate - Chase Travel

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Chase Travel, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
 Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Assess, understand, and measure customer need and value
• Prioritizes work for delivery relative to product roadmap
• Creates user stories, requirements, and acceptance criteria
• Executes on leadership direction by setting priorities and providing a strategic and tactical vision for the team
• Facilitates product delivery and a trusted partner to the business, driving solutions through influence 
• Writes the requirements, epics, and user stories to support product development 

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience working in an Agile environment; working in tools such as Jira and confluence & maintaining high quality N+1 readiness. 
• Experience in high technical acumen on Software engineering, SDLC including API, Cloud, Database to effectively hold conversations with engineering team. 

Preferred qualifications, capabilities, and skills 

• Working knowledge of product management techniques (e.g., product strategy development, customer engagement)
• Experience turning data into decision-driving presentations quickly and independently
  Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight)
• Experience working with operations and controls partners
• Use of AI, LLM to improve Epic & user stories.