MD Account Manager and Field Specialist
Maryland Account Manager and Field Specialist
About Us:
Pureflow Inc. is seeking a highly motivated and results-driven Account Manager & Field Specialist to support our growth across Maryland. This role is designed for a professional who can build strong customer relationships while also engaging in field activities to develop technical credibility and identify opportunities. The ideal candidate will play a key role in expanding our presence by combining business development with hands-on support alongside our service team.
Key Responsibilities:
- Business Development: Identify and pursue new business opportunities through networking, site visits, and industry engagement across Maryland.
- Lead Generation: Generate qualified leads through customer interactions, referrals, industry events, and ongoing account development.
- Relationship Management: Build and maintain strong relationships with customers by serving as a consistent and trusted point of contact.
- Field Engagement: Participate in field service activities including preventative maintenance, system reviews, and troubleshooting to deepen system knowledge and customer trust.
- Opportunity Identification: Identify system improvements, upgrades, and service opportunities through direct involvement at customer sites.
- Brand Representation: Represent Pureflow at local industry events, customer meetings, and training sessions.
- Collaboration: Work closely with operations, service technicians, and leadership to ensure alignment between customer needs and execution.
- Reporting: Track and report on customer interactions, opportunities, and pipeline activity.
Qualifications:
- Experience in account management, business development, technical sales, or field service within a related industry.
- Strong interpersonal and communication skills with the ability to build trust quickly.
- Mechanical or technical aptitude with a willingness to engage in hands-on field activities.
- Ability to balance customer-facing responsibilities with field-based work.
- Self-motivated with strong organizational and time management skills.
- Proficiency in Microsoft Office and CRM tools.
- Ability to travel as required for business meetings and events.
- 6-8 nights per month
Education Requirement:
- Bachelor’s degree in Business, Engineering, or related field preferred.
- Relevant industry experience may be considered in place of formal education.
Benefits:
- Competitive base salary
- Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account (with company contributions), and more
- $1 for $1 401k match up to 4%
- 9 Company-paid holidays
- Generous personal time off that increases with tenure
- Education assistance
- Employee referral bonus program
- Ongoing training and development by internal and external industry experts
Pureflow is an equal-opportunity employer and requires background checks and post-offer pre-employment drug tests on all positions.
Pay range: $75,000 - $100,000
Pay range has been determined by industry benchmarking data provided by ADP.