Senior Manager, Subscription & Loyalty (Growth Strategy)
SingaporeFull-timePosted Jun 24, 2026
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Senior Manager, Subscription & Loyalty (Growth Strategy)Full-timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionOur subscription program is a core growth pillar across our foodpanda, and foodora brands. As a Growth Strategy manager, you will be a part of crafting the long-term strategy, as well as driving growth across 10+ markets in Europe and APAC. You will define the growth levers for Subscriber growth in selected markets, [through analysis, first principles problem-solving, working with markets to identify issues hands on]. You will operate as a strategic owner - tracking performance, diagnosing issues, and driving cross-functional solutions that balance growth ambition with financial discipline.In this role, you will focus on growing our Subscriber growth through defining growth levers. You will work closely with the pricing, product, commercial, and QC teams This role is for someone who has a strong ownership mindset, problem-solving skills, and can effectively influence stakeholders with clear data-backed thinking across a global organization. Your mission:Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retentionDefine and execute market-specific growth strategies, aligning priorities and initiatives across regionsIdentify, test, and scale the most impactful growth levers through deep analysis and experimentationOwn and continuously improve the subscription value proposition by translating customer insights into actionable changesDrive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teamsLead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impactDefine success metrics, track performance, and deliver clear, decision-ready insights to senior stakeholdersQualificationsExperience: 4–6 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment; experience in subscription or growth is a strong plusProblem Solving: Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to-endAnalytical Skills: Solid analytical foundation with experience working on P&L ownership, ROI-based decisions, and economic trade-offs; advanced Excel / Google Sheets skills required; SQL is a plusStrategic Mindset & Ownership: High degree of self-motivation and accountability; hands-on approach with a willingness to dive into execution and deliver resultsCommunication: Clear, structured communicator with strong business judgment and the ability to influence senior stakeholdersOperating Style: Comfortable working in ambiguity within a fast-paced, international environmentBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendPosted byHo Yin Jimshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.