Role responsibilities
You will build and own AI agents that handle customer support, onboarding, and success, ensuring efficient operations without scaling headcount. This role involves automating processes and improving customer interactions through AI-driven solutions.
Requirements
The ideal candidate should have strong technical skills in automation and AI, with a focus on customer-facing roles. Experience in construction technology or logistics, along with a proactive approach to problem-solving, is highly valued.
Key skills
AI, Automation, APIs, SQL, Customer Support, Technical Judgment, Communication, Analytical Mindset, Problem Solving, Onboarding, Logistics, Construction Technology, Data Analysis, Agent Frameworks, Customer Success, Implementation
Keywords
AI, Automation, Customer Operations, Logistics, Construction, SaaS, Support, Onboarding, Success, Agent Frameworks, SQL, APIs, Data Analysis, Customer Success, Implementation, Technical Judgment, Communication