Service Business Development Center Representative

Role responsibilities

The Service BDC Representative is responsible for assisting customers through various communication channels and scheduling service appointments. They must also maintain accurate records and meet daily performance goals.

Requirements

Candidates must possess excellent customer service skills and strong communication abilities. A background check and drug screening are required, and previous experience in a dealership or call center is preferred.

Key skills

Customer Service, Communication Skills, Typing Skills, Multitasking, CRM Software, Phone Skills, Email Communication, Text Communication, Chat Communication, Professional Writing

Keywords

Customer Service, Service Appointments, Communication, CRM, Call Center, Dealership, Typing, Email, Text, Chat, Performance Goals, Multitasking, Background Check, Drug Screening