This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Quality Assurance Manager based in the United States.
This role offers the opportunity to build and lead a strategic Quality Assurance function supporting innovative insurance technology solutions. As a Sr. Quality Assurance Manager, you will define QA strategy, establish scalable testing frameworks, and lead high-performing teams across onshore and offshore environments. You will play a critical role in ensuring successful technology implementations by driving quality standards, automation practices, and delivery excellence. The position combines leadership, technical expertise, process improvement, and client collaboration within a growing technology services environment. You will partner with delivery leaders, engineers, project teams, and clients to embed quality throughout the software development lifecycle. This remote opportunity is ideal for an experienced QA leader passionate about building teams, improving processes, and delivering reliable enterprise solutions.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Quality Assurance Manager based in the United States.
This role offers the opportunity to build and lead a strategic Quality Assurance function supporting innovative insurance technology solutions. As a Sr. Quality Assurance Manager, you will define QA strategy, establish scalable testing frameworks, and lead high-performing teams across onshore and offshore environments. You will play a critical role in ensuring successful technology implementations by driving quality standards, automation practices, and delivery excellence. The position combines leadership, technical expertise, process improvement, and client collaboration within a growing technology services environment. You will partner with delivery leaders, engineers, project teams, and clients to embed quality throughout the software development lifecycle. This remote opportunity is ideal for an experienced QA leader passionate about building teams, improving processes, and delivering reliable enterprise solutions.
Accountabilities:
- Define and execute a comprehensive QA strategy aligned with business objectives, delivery models, and technology initiatives.
- Build and mature QA operating models, methodologies, standards, and best practices from the ground up.
- Establish scalable QA processes that support hybrid onshore and offshore delivery environments.
- Lead, coach, and develop QA teams through performance management, career planning, recruitment, and mentoring initiatives.
- Define team structures, role expectations, skill development paths, and training plans to support future growth.
- Oversee QA deliverables across client projects, including test strategies, test plans, execution approaches, defect management, and reporting.
- Partner with project managers, technical teams, and delivery leaders to align QA activities with project timelines and business objectives.
- Monitor testing progress, identify risks, manage defects, and escalate issues when necessary.
- Participate in client discussions related to QA strategy, readiness, testing outcomes, and production releases.
- Drive continuous improvement initiatives through lessons learned, process reviews, and optimization efforts.
- Evaluate and implement QA tools, automation frameworks, and testing solutions such as Selenium and Playwright.
- Develop automation strategies, support CI/CD integration, and promote quality practices across Agile delivery environments.
- Collaborate with engineering, architecture, sales, and account teams to ensure quality is embedded throughout the delivery lifecycle.
- Support insurance technology initiatives and ensure QA approaches align with industry-specific requirements.
- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field required, or equivalent QA/testing experience.
- 7–10+ years of experience in Quality Assurance, software testing, or related technology disciplines.
- 5+ years of proven leadership or people management experience.
- Demonstrated experience building, scaling, or formalizing QA teams or functions.
- Experience managing hybrid onshore/offshore delivery models.
- Strong background in enterprise software testing, preferably within insurance technology environments.
- Experience supporting Agile, Scrum, and Waterfall delivery methodologies.
- Deep understanding of QA methodologies, testing lifecycles, defect management, and quality governance.
- Experience with test automation frameworks and tools such as Selenium or Playwright.
- Familiarity with CI/CD pipelines and automated testing integration.
- Experience with insurance platforms such as Insurity, Guidewire, or similar systems is strongly preferred.
- Strong communication, leadership, analytical, and problem-solving skills.
- Ability to influence stakeholders, manage client relationships, and collaborate across technical and business teams.
- Competitive annual salary range of $96,655–$163,676, depending on experience, skills, location, and qualifications.
- Annual bonus eligibility as part of the overall compensation package.
- Fully remote work opportunity within the United States.
- 100% employer-paid healthcare coverage starting on the first day.
- Eligibility for medical, dental, and vision benefits from day one.
- 401(k) retirement plan with employer match and immediate vesting.
- Generous paid time off, paid holidays, and floating holidays.
- Opportunity to work with a growing global organization serving technology-driven industries.
- Career development opportunities and organization-wide focus on professional growth.
- Ability to collaborate with clients and internal teams on impactful technology initiatives.
As a Sr. Quality Assurance Manager, you will establish and oversee a comprehensive QA function, ensuring consistent testing practices, strong delivery outcomes, and continuous improvement across complex technology engagements.
Requirements:
The ideal candidate brings extensive quality assurance leadership experience, strong technical knowledge, and a proven ability to build and scale QA functions within enterprise technology environments.