MULTI-AGENCY 911 DISPATCHER

All Jobs  >  MULTI-AGENCY 911 DISPATCHER Apply MULTI-AGENCY 911 DISPATCHER Pullman, WA • Whitcom 911 Apply Job Type Full-time Description  Join Our Team as a 911 Dispatcher: Be the Voice of Calm in Crisis!Are you ready to make a real difference in your community? As a 911 dispatcher, you'll be the vital link between those in need and the emergency services that save lives. This rewarding career demands quick thinking, compassion, and exceptional communication skills. Whether you’re guiding someone through a medical emergency or coordinating a response to a crisis, your voice can provide reassurance and support when it’s needed most. Step into a role where every call matters and every day is an opportunity to help others in their time of need. Apply today and become a hero behind the scenes!This position is responsible for providing emergency radio dispatching and 911 services for a large number of agencies in and around Whitman County, Asotin County, and Moscow, Idaho. The successful candidate must be able to multi-task in a fast-paced work environment and type 45 words per minute, corrected.  Successful candidates must be able to communicate clearly and effectively using telephone and radio equipment. Successful candidates will complete 4-6 months of on-site training, in addition to Emergency Medical Dispatch and Emergency Fire Dispatch certification.  Successful candidates will also attend telecommunicator classes to learn basic telephone and radio skills.KNOWLEDGE, SKILLS & ABILITIESInteract in a professional and respectful manner with staff and the public.Listen, hear, and respond smoothly and quickly to requests for assistance from multiple agencies and the public.Ability to think, act, and speak clearly, quickly, and calmly in emergency situations.Stay calm and work well under pressure and in stressful situations.Correctly prioritize and re-prioritize calls on an on-going basis.Ability to make critical decisions while following procedures.Monitor primary and secondary radio channels.Maintain, update, and apply accurate records by utilizing related information databases, including determining motor vehicle ownership, obtaining driver’s license status and interpreting state and federal warrants and orders.Ability to understand and follow verbal, and/or written policies, procedures and instructions.Ability to use logical and creative thought processes to develop solutions according to written specification and/or verbal instructions.Ability to accept responsibility and account for his/her actions.Learn and operate multiple computer programs.PHYSICAL, SENSORY AND MENTAL DEMANDSWork is performed in a fast paced, 24-hour work environment while sitting and/or standing at a work station in a low light and confined environment for 10-12 hours. Physical exertion may be required to lift office supplies up to 25 pounds. Must be able to sit or stand while observing a computer display screen for long, uninterrupted periods of time. Individual must have adequate hearing and visual acuity to operate successfully in this environment.Must continually demonstrate a high level of mental and emotional stability.Must be free from physical, sensory, or mental impairments that with or without reasonable accommodation would interrupt continuous performance of a shift lasting from ten to twelve hours.Must have ability to read and discern visual images on a variety of media, to include displays offering very little brightness/darkness contrast, standard flat panel computer monitors, printed matter that has been reduced to less than normal size. type, multi-colored indicator lights which have differing flash rates and color which indicate the status of electronic functions.MINIMUM QUALIFICATIONSBe at least 18 years of age.Type 45 words per minute, corrected.  Have a High School Diploma or equivalent.Ability to pass a Police Criminal Background CheckPass written and...