Specialist 2, Execution Services, Markets Operations

We’re seeking future team member for our Specialist 2, Execution Services, Markets Operations with role located in Singapore.

In this role, you’ll make an impact in the following ways:

• Serve as subject matter expert for the day-to-day operations of a FX Middle Office
• Provide pre and post execution support to the trading, Sales, and internal stakeholders on Markets FX businesses.
• Ensure that the key middle office controls are performed daily such as trade validation and life cycle maintenance.
• Proper coordination with Local Sub-Custodian banks to liaise on FX activity.
• Responsible for owning assigned client relationships, engaging with clients daily.
• Ensure work produced meets product/service standards and exceeds quality standards.
• Analyze and resolve exception, evaluate and escalate risk items to management and business partners.
• Drive efficiencies in the daily environment – look to deploy AI, Digital Tools and automation initiatives on a consistent basis. 
• Constantly identify opportunities for workflow improvement and operational efficiency, with a goal to reduce manual touchpoints and ongoing capacity creation.
• Provide support to business and technology managers. Strong ability to Identify, investigate, and resolve escalated and/or complex problems in transaction dispute and client query independently. 
• Ensure procedures are properly documented. 
• Responsible for publication and reporting of operations KRI and client KPIs for periodic service reviews.
• Partner with the Change team to assist in the deployment of change initiatives. 

• Contributes to the achievement of related team’s objectives.

   

To be successful in this role, we’re seeking the following

• Bachelors degree, banking background preferred. 
• 2-4 years of banking experience preferred. 
• Possess good FX product knowledge including knowledge of the trade lifecycle is strongly preferred.
• Experience in FX Operations, Middle Office and and/or Securities Settlements are strongly preferred.
• Proven track record in process improvement and implementing change. 
• Proficiency with digital tools and foundational knowledge of AI is preferred 
• Good team player and flexible with cross training with other teams.
• Some coverage of public holidays will be required.