Vice President, POM Product Owner
We’re seeking a future team member for the role of Vice President, POM Product Owner to join our Payments Enablement Platform Data Services Group. This role is located in Pune.
In this role, you’ll make an impact in the following ways:
Focus on detailed business, system, and process analysis within the Payments Enablement Platform Data Services Group. Data Services’ mission is to be the single authoritative source of payments information to internal and external clients that is simplified, stable, controlled and scalable.
Partner closely with a Data Services Product Owner and support the Product Manager as needed—to translate product intent, regulatory needs, and operational requirements into clear, testable analysis and backlog‑ready stories. This role is accountable for improving story quality, reducing ambiguity and rework, and supporting audit‑ and operations‑ready delivery.
- Elicit, analyze, and document functional and non‑functional requirements (including regulatory, control, resiliency, data, and operational considerations) for Payments Data Services.
- Create and maintain analysis artifacts: current‑ and future‑state process flows, user journeys, decision tables, data mappings, and traceability.
- Support backlog readiness and refinement with the Product Owner; clarify scope, acceptance criteria, edge cases, and downstream impacts for delivery teams.
- Conduct impact analysis across adjacent workflows, systems, and controls; surface risks, dependencies, and operational constraints early.
- Partner with testing to validate requirements and acceptance criteria; support UAT and defect triage from a business‑process perspective.
- Maintain regulatory and audit traceability from requirements through release, ensuring required evidence and documentation are complete.
- Contribute to launch and BAU handover by preparing process updates, standard operating procedures/work‑instructions, RACI updates, and training materials in partnership with Product and Operations.
- Surface when analysis complexity, regulatory risk, or cross‑pod dependencies exceed pod scope and require support.
To be successful in this role, we’re seeking the following:
Education & Experience
- Bachelor’s degree or work experience equivalent
- 5+ years of overall experience, some of which was in transaction banking, with at least 2 years in a Product Owner, or Business Analyst role.
Domain Expertise
- Payments Data Domain Knowledge
- Strong grasp of payment processing workflows, including instruction enrichment, validation, and routing logic.
- Knowledge of transaction classification, foreign exchange determination, and cut-off/value date logic.
- Awareness of messaging standards (e.g., ISO 20022, SWIFT MT) and regulatory frameworks (e.g., AML, PSD2, FATF).
- Data Architecture & Platform Familiarity
- Experience working with data lakes, cloud-based data platforms, and enterprise data warehouses.
- Understanding of ETL/ELT processes, event-driven architectures, and streaming data pipelines.
- Ability to collaborate with engineering teams on data modeling, schema design, and data integration.
- Data Stewardship & Collaboration
- Proven ability to work with cross-functional teams to define data requirements, prioritize datasets, and resolve data gaps.
- Experience in data lifecycle management, including ingestion, transformation, and distribution.
- Comfort with data audit processes, critical control identification, and risk mitigation.
- Analytics & Decision Support
- Strong analytical skills to interpret data trends, monitor performance, and inform product decisions.
- Familiarity with data visualization tools (e.g., Tableau, Power BI) and SQL-based analysis.
- Ability to translate business needs into data-driven user stories and acceptance criteria.
- Data Governance & Quality
- Understanding of data governance principles
- Ability to define and enforce data quality rules, monitor data integrity, and manage remediation workflows.
- Familiarity with metadata management, data lineage, and data cataloging
Product Ownership & Agile Skills
- Experience in Agile/Scrum environments, with a solid grasp of Agile principles, ceremonies and backlog prioritization/management.
- Ability to write clear and actionable user stories, define acceptance criteria, and manage a product backlog.
- Strong stakeholder management skills — capable of balancing the needs of operations, compliance, IT, and clients.
- Experience collaborating with development teams, testers, and business SMEs to deliver high-quality solutions.
Technical & Analytical and Artificial Intelligence Skills
- Strong analytical and problem-solving skills, with ability to work cross-functionally across business and technical teams.
- Ability to analyze trends and use data to inform product decisions and drive operational efficiency.
- Proficiency with tools like JIRA, Confluence, Excel, and data visualization tools.
- Proficient in the use of AI and its applicability to Payments Data Services.
Soft Skills & Other Qualities
- Strong communication and documentation skills — able to translate complex payment processes into business and technical requirements.
- High attention to detail, especially in compliance- and risk-sensitive environments.
- Strong problem-solving mindset and ability to work independently in a fast-paced, high-pressure setting.
- Comfortable working in a global, cross-functional team and across different time zones