Head of GTM Operations

Role responsibilities

This role will design, implement, and measure the customer journey across both PLG and SLG motions, acting as a business partner to senior leaders. The Head of GTM Operations will manage complex cross-functional work streams and drive transformational change to innovate the GTM motion.

Requirements

Candidates should have 10+ years of experience in Revenue Operations or GTM Operations, with at least 3+ years in a leadership role. A deep fluency in the B2B SaaS GTM model and experience managing multi-tiered teams is essential.

Key skills

Revenue Operations, GTM Operations, Sales Ops, Partner Ops, CS Ops, Professional Services Ops, B2B SaaS, Pipeline Management, Renewal Forecasting, Partner Ecosystems, Post-Sale Operations, Leadership, Team Development, Operational Metrics, Cross-Functional Partnership, AI Tools

Keywords

Revenue Operations, GTM Operations, Sales Ops, Partner Ops, CS Ops, Professional Services Ops, B2B SaaS, Pipeline Management, Renewal Forecasting, Partner Ecosystems, Post-Sale Operations, Leadership, Team Development, Operational Metrics, Cross-Functional Partnership, AI Tools, Salesforce, Gainsight, Clari, Gong