Senior Product Designer – Colleague Experience Group

Skip to main content Senior Product Designer – Colleague Experience Group American Express New York, NY Apply Join or sign in to find your next job Join to apply for the Senior Product Designer – Colleague Experience Group role at American Express Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Senior Product Designer – Colleague Experience Group American Express New York, NY 1 day ago 108 applicants See who American Express has hired for this role Apply Join or sign in to find your next job Join to apply for the Senior Product Designer – Colleague Experience Group role at American Express Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job American Express provided pay range This range is provided by American Express. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $123,000.00/yr - $215,250.00/yr Job DescriptionThe Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.As a Senior Product Designer within our Colleague Experience Group, you will shape the employee experience across HR products and digital services that support colleagues throughout their journey (from onboarding and learning to career growth and employee support).Working closely with Product, Business, Engineering, and Operations teams, you will apply user-centered design, research, and service design practices to create intuitive, efficient, and scalable experiences. You will help translate complex business processes into seamless digital solutions while identifying opportunities to leverage AI, automation, and intelligent guidance to improve how work gets done.ResponsibilitiesExperience Design & Discovery Lead discovery, user research, and usability testing to understand colleague needs, pain points, and opportunities for improvement. Design end-to-end employee experiences through journey mapping, workflows, user flows, wireframes, prototypes, and service...