Human Resources Labor Officer - Employee Relations Department, Group Human Resources Supervisory Department (GHRD)

Rakuten·Workday
Tokyo, JapanFull-timePosted Jul 3, 2026
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Job Description:

Functions as a generalist in a variety of Human Resources activities. Typically serves in an organization where specialists are not fully deployed. Responsibilities may include a multitude of activities. May screen resumes and applications and may interview applicants. May counsel employees concerning work-related problems and conduct termination interviews, providing feedback to management when necessary. Supports company’s diversity initiatives and may maintain records for EEO and affirmative action reporting requirements. Writes position descriptions, benefit brochures and employee handbooks. Conducts research and analyzes data on assigned projects. May assist in the formulation of compensation objectives, manpower goals, performance management, personnel policies and procedures.

  • Collaboration & Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters.

  • Complexity & Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.

  • Knowledge & Application: Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position.

  • Typical Degree & Years of Experience: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

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