Sr Operations Manager, Japan Merchandising, Retail

Uber·Oracle Recruiting
Tokyo, JapanFull-timePosted Jun 19, 2026
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About the Role

We're seeking a strategic merchandising leader to own content and shopping experience strategy for our Rest of Retail and Convenience categories in Japan. You'll combine data-driven insights with creative storytelling to drive consumer engagement and conversion across high-impact marketing campaigns.

What You'll Do

Merchandising & Content Strategy

  • Lead local merchandising and content strategy for Rest of Retail and Convenience categories
  • Craft compelling consumer narratives using performance data, seasonality insights, and market trends
  • Optimize the end-to-end shopping journey to drive engagement and conversion

Campaign Ownership & Execution

  • Own merchandising execution for high-impact marketing campaigns from planning through delivery
  • Manage campaign prioritization, planning calendars, and timelines in partnership with Sales and Marketing
  • Drive high-quality execution while contributing to longer-term strategic initiatives

Performance & Insights

  • Define success metrics and continuously track campaign and category performance
  • Generate actionable insights to improve consumer engagement, conversion, and shopping experience
  • Use data to identify opportunities to innovate and scale best practices

Cross-Functional Leadership

  • Serve as key leader aligning Operations, Sales, Strategy & Planning, Marketing, Legal, Product, and Global Merchandising teams
  • Influence and coordinate senior stakeholders across functions to ensure strategic alignment
  • Drive execution excellence through clear communication and collaborative leadership
What You'll Need

Required Qualifications

  • 7+ years of experience in e-commerce, retail, marketplace, or consumer-facing businesses
  • Demonstrated ownership of merchandising, growth, or content-related initiatives
  • Strong analytical capabilities: SQL proficiency and experience using data to drive decisions and prioritization
  • Fluent in English and Japanese with ability to communicate effectively with senior, cross-functional stakeholders

Preferred Qualifications

  • Experience leading merchandising strategy, content optimization, or campaign execution in fast-paced, consumer environments
  • Proven ability to translate insights into clear strategies, execution plans, and business recommendations
  • Strong stakeholder leadership with track record of influencing across functions without direct authority
What Success Looks Like
  • Driving measurable improvements in consumer engagement and conversion for Retail & Convenience categories
  • Executing high-impact campaigns that deliver against business goals
  • Building strong cross-functional alignment that accelerates strategic initiatives
  • Using data and insights to continuously optimize merchandising strategy and scale best practices

 

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