Events Manager - (Pre-Opening) Waldorf Astoria Kuala Lumpur

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for overseeing the planning, organization, and execution of events at the hotel, working closely with clients, vendors, and internal teams to ensure all aspects of the event run smoothly. As an Events Manager, you’re not just overseeing the execution of events at the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

As Senior Events Manager, you will be responsible for performing the following tasks to the highest standards: 

 

• Client Relationship Management 

Build and nurture long-term relationships with key accounts, luxury planners, and corporate partners. Proactively source new business and maintain a robust pipeline of leads to drive sustained growth. 

 

• Event Conversion & Execution Support 

Collaborate with the Wedding, Banquet, and Operations teams to ensure seamless event conversion, planning, and execution, guaranteeing that each event reflects Waldorf Astoria’s hallmark of excellence and sophistication. 

 

• Team Collaboration & Leadership 

Support and guide the Events Sales team in achieving performance goals, fostering a culture of collaboration, creativity, and high achievement aligned with Waldorf Astoria’s luxury standards. 

 

• Partnership & Market Development 

Establish strong connections with external partners, including event agencies, destination management companies, and brand collaborators, to enhance the hotel’s visibility and reputation in the market. 

 

• Brand Stewardship 

Ensure every client interaction and proposal reflects the Waldorf Astoria voice — elegant, gracious, and bespoke — reinforcing the property’s positioning as a leader in luxury events. 

 

• Administration & Compliance 

Maintain accurate records, contracts, and documentation in alignment with Hilton systems and policies, ensuring compliance and operational efficiency. 

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Bachelor’s degree in Hospitality, Business, or a related field

• Proven experience in event sales within a 5-star luxury hotel or high-end event venue

• Strong background in social and corporate event sales with a demonstrated record of achieving revenue goals

• Excellent client relationship management and negotiation skills

• Strategic thinker with strong analytical and commercial capabilities

• Exceptional communication and presentation skills, both written and verbal

• Proficiency in Delphi or other sales management systems

• Fluency in English; proficiency in additional languages is considered an asset