Role responsibilities
The Service Manager will lead service activities for the Tesla Semi program, ensuring efficient support for high volume truck deliveries. The role involves championing customer feedback, mentoring teams, and partnering with engineering to improve systems.
Requirements
Candidates should have proven experience leading technical or manufacturing teams in a fast-paced environment, with a focus on customer service. Automotive experience is required, along with a valid driver's license and the ability to obtain a CDL.
Key skills
Leadership, Interpersonal Skills, Communication, Technical Development, Customer Service, Team Management, Problem Solving, Collaboration, Innovation, Resource Planning, Scheduling, Performance Tracking, Automotive Knowledge, Diagnostic Systems, Mentoring, Continuous Improvement
Keywords
Tesla, Service Manager, Semi, Customer Experience, Technical Repair, Manufacturing, Field Leadership, Diagnostic Systems, KPI Tracking, Resource Scheduling, Automotive, Collaboration, Innovation, Mentoring, Continuous Design Cycle, Performance Management, Commercial Fleets