Client Services Project Manager

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Position Summary:
The Client Services Project Manager coordinates Advanced Therapeutics customer projects from initial customer discussions through commercial proposal preparation and manufacturing readiness. The role ensures effective cross-functional collaboration, alignment of technical and commercial requirements, and successful project execution.
Key Responsibilities:
Partner with customers and sales representatives to understand customer requirements and act as the primary point of contact within the company, ensuring customer needs are fulfilled to a consistently high standard. Prepare commercial proposals by evaluating pricing, terms and conditions, and coordinate the required approval process in accordance with established business procedures. Lead cross-functional collaboration across Product Management, Manufacturing, Quality, Customer Service, R&D, and Business teams to deliver custom customer projects on time and according to customer requirements. Support the investigation of customer complaints by coordinating with customers to gather additional information and communicate investigation outcomes. Consolidate product specifications and lead the creation and implementation of custom OEM Stock Keeping Units (SKUs) in ERP systems.
Qualifications:
Education Bachelor's degree in Life Sciences or a related field.
Master's degree is preferred.
Experience 2+ years of experience in a customer-facing or project management roles. Commercial work experience in the Life Sciences is an important advantage (sales, product management, commercialization, technical sales support or other areas related to marketing). Experience working with ERP systems (Salesforce, MS Office Suite) - advantage.

Skills & Competencies Strong communication and stakeholder management skills. Strong analytical and problem-solving skills. Ability to work independently and collaborate effectively across cross-functional teams. Knowledge of the requirements of quality management system standards - advantage. Marketing knowledge is an advantage. Ability to work with US colleagues in the evenings 1-2 times per weeks. Excellent written and spoken English and Lithuanian.

We Offer
€2625–€3937 gross/month + annual performance bonus
(The final offer will depend on the candidate’s experience, skills, and competencies.)

• Comprehensive health package, including private health, life and accident insurance
• Wellbeing support for employees and their family members, including mental health consultations, health check-ups, vaccinations, and on-site health initiatives
• Opportunities for professional growth through internal training, access to Thermo Fisher e-University, and continuous development
• The opportunity to work in a global, innovation-driven organization and collaborate with international teams
• Daily benefits such as subsidized meals, gym access, and company transportation
• An inclusive and supportive culture, with team events and community initiatives
• 2 additional paid volunteering days per year

Additional Information We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment.

Compensation

The monthly salary range estimated for this position based in Lithuania is €2,625.00–€4,375.00.