Laboratory Support Services Supervisor – Phlebotomy – St. Rita's Medical
Mercy Health
About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Laboratory Support Services Supervisor – Phlebotomy – St. Rita's Medical
Job DescriptionSummary of Primary Function/General Purpose of Position
The Supervisor Lab Support Services supervises the department by coordinating workflows related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service. They ensure compliance with regulatory and accreditation standards.
Essential Job Functions
• Utilizes working knowledge of procedures and theories in all areas of responsibilities.
• Hires, onboards, and administers disciplinary actions of staff as needed.
• Completes schedule and manages timekeeping.
• Implements policies and procedures as relates to specific area.
• Oversees training and orientation of staff.
• Maintains standards of accreditation for their area.
• Performs regular discussion on priorities and performance to staff via touch bases, check-ins, etc.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Phlebotomy Certification (preferred)
Education
Education
High School Diploma/GED (required)
Associates, Medical Technology or a related science (preferred)
Work Experience
5 years experience in a clinical laboratory setting (required)
Previous experience in a leadership position in customer service environment (preferred)
If supervising phlebotomy, 3 years phlebotomy experience (required)
Experience with EKG (preferred)
Training
None
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com