Quality Assurance Specialist

This website uses cookies to ensure you get the best experience. FYUL and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Skip to main content Career menu Employee Log in as employee Candidate Log in to Connect Homepage fyul.com Operations · Latvia, Lidostas Parks Quality Assurance Specialist We’re not one brand or one type of team. We’re a fast-growing global company made up of many disciplines – all working toward a shared goal: to power great brands, experiences, and people. Apply About the role: As a Quality Assurance (QA) Specialist, you will bridge hands-on technical execution with data-driven process improvement. Reporting to the QA Senior Lead, you will own quality audits, defect investigations, and process validations on the production floor. You will monitor site-level metrics, investigate production risks, and drive root cause analyses across print-on-demand methods (DTG, DTF, EMB, SUB). This is a global role: beyond local site quality, you will own specific production techniques network-wide, driving quality standards across all facilities.Your daily tasks will include:Auditing: Perform regular process and SOP adherence audits; support global site audits as needed.Analytics: Use PowerBI, Looker, and Jira to monitor quality metrics, identify trends, and propose data-backed improvements.Investigations: Lead root cause analyses for production rejections, customer complaints, and high-priority escalations.Escalation Management: Serve as the point of contact for quality escalations; coordinate corrective actions and communicate resolutions.Collaboration: Partner with Production, R&D, and Engineering to communicate gaps, support testing, and integrate new product launches.Documentation: Maintain quality standards, control guidelines, and product placement documentation.Project Ownership: Execute internal projects and support leadership-led initiatives.Your qualifications:Technical Aptitude: Experience with print-on-demand production (DTG, embroidery, sublimation) and quality control methodologies.Analytical Mindset: Data-driven problem solver; experience translating metrics into actionable corrective actions.Strong Execution: Ability to structure tasks, manage multiple investigations, and maintain attention to detail.Communication: Professional English fluency; ability to present data and coordinate cross-functional, multi-cultural teams.Adaptability: Ability to balance desk-based analysis with intensive, on-the-floor audits.Mobility: Willingness to travel (up to 10-15%). Background in industrial engineering, manufacturing, or QMS is a plus.What we offer:Monthly salary EUR 1,800–2,400 gross, depending on work experience, education, and skillsA global, inclusive team that’s as supportive as it is ambitious and serious about getting things doneAn opportunity to work remotely and in a modern and welcoming office in RigaFlexible working hours (start your day as late as 11 AM)Private health insurance2 extra paid days off to focus on your mental or physical well-being1 extra paid day off to celebrate a Birthday or any other celebration of your choiceInternal and external learning opportunitiesAccess to mentorship, internal meetups, and hackathons, both on-site and onlineFree and healthy lunch if you work from the Rīga officeDesign and order your own merch using our platforms with an employee discountExciting team-building events and...