Senior Pricing Manager

Santa Clara, CAFull-time$155k–$272kPosted Jun 18, 2026
Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior Pricing ManagerFull-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: Flexible or RemoteCompany DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people. Job DescriptionWhat you get to do in this role:As a Senior Product Pricing Strategy Manager, you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's portfolio.Lead the pricing and monetization strategy across AI and other offerings, and use relevant analytical techniques to segment the market and make packaging recommendationsWork cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to strategic roadmapConduct periodic reviews of price realization, tracking KPIs, and drive recommendations to improve revenue and implement continuous pricing optimization plansAssist in identifying new business and growth opportunities to create incremental growth, including new pricing models, pricing promotions, and go to market approachesOwn and manage key senior stakeholders and drive alignment on pricing and packaging changesQualificationsTo be successful in this role you have:7+ years of experience in enterprise technology industry across pricing, sales strategy, business operations and/or product strategy. Background in AI a plus4+ Years of Pricing Strategy, GTM or Business Strategy experience in a technology or consulting firm. SaaS business knowledge with the ability to understand and model the tradeoffs of pricing and monetization decisions. A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data.  Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing or equivalentDeep understanding of your target users and are adept at understanding their problems and arriving at elegant solutions to those problems.An effective communicator and are highly effective in securing buy-in on pricing/monetization strategies from executives and leaders across the business JV20For positions in this location, we offer a base pay of $155,400 - $272,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal...

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