Senior Manager, Retail Market Insights

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior Manager, Retail Market InsightsFull-timeCareer Site Team: Customer SuccessJob DescriptionAbout This JobNielsenIQ Customer Success is a team to bring value to our customers by providing servicing excellence and industry thought leadership that identify business opportunity and drive growth for our customers, and leveraging modern technology to drive scale and speed to insight.We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielseniq and clients. Our service and delivery is the reason clients will continue to invest in our products and services. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.RESPONSIBILITIESEnsure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company‘s quality standardsEnsure maximum client satisfaction through high level of client service standards in line with client expectationsConsult with clients regarding business concernsConduct external presentations and drive client satisfaction by providing insights and actionable recommendations during presentationsDevelop strategic understanding of industry trends, competition and opportunities of NielseniqLead and coach team members, to build a stable and successful team with both solid expertise and succession pipeline.Oversee and conduct assigned external and internal projects including preparation, delivery of reports and presentations, to ensure both efficiency and outcome.QualificationsBA / BS Required (MBA desirable)8+ years research or marketing experience in leading Market Research/FMCG/Retailing companies with at least 3 years in team leader or people manager positionClient oriented, proactive client engagement, excellent client service skillIn-depth understanding of at least 2 major FMCG Food categories, with basic knowledge on how FMCG manufacturers are doing planning, marketing, sales, trade marketing etc.A consultant mindset in problem diagnosis and actionable solution propose based on data and data analysisStrong commercial sense with in-depth understanding of trade marketing strategyExcellent logical thinking and analytical skillExcellent presentation skillGood English skill both written and oralKeywords: execution, inspire others, grows talent, learner, model integrity, innovatesAdditional Information/LPOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global...