Accounts Receivable Analyst with Italian

**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** Accounts Receivable Analyst Responsible for managing the full accounts receivable cycle to ensure timely cash collection, accurate customer accounts, and effective credit control. Key Responsibilities: * Maintain and update customer master data in line with policies and controls * Perform daily cash application and allocation of incoming payments * Monitor and manage customer accounts to ensure timely collections * Handle collections activities, including follow-ups, reminders, and escalation of overdue balances * Manage disputes and deductions, working closely with internal and external stakeholders * Support credit limit reviews and customer risk assessments * Coordinate order management activities, including credit checks and order release * Generate and issue accurate customer invoices in accordance with contractual terms * Reconcile customer accounts and investigate discrepancies * Support month-end closing activities and AR reporting * Ensure compliance with internal controls and financial policies * Build and maintain strong relationships with customers and internal teams **Required technical and professional expertise** Key Requirements * Fluent Italian (min. B2/C1) and Intermediate English skills * Strong analytical skills with the ability to identify, investigate, and resolve discrepancies independently * High level of attention to detail and accuracy in financial data processing * Self-starter mindset with the ability to work independently and take ownership of end-to-end tasks * Strong self-discipline and accountability, especially in a remote or high-pressure environment * Ability to work under time pressure and deliver results within tight deadlines * Excellent problem-solving skills and proactive approach to issue resolution * Strong communication skills (both written and verbal), with confidence in interacting with stakeholders * Process-oriented mindset, with the ability to quickly learn and stabilize new processes within a limited KT period Personal Profile * Diligent, reliable, and well-organized * Open-minded with a positive, solution-oriented attitude * Strong sense of ownership and commitment to quality * Team player, but also capable of working independently with minimal supervision **Preferred technical and professional experience** * Experience in Order to Cash processes (cash application, collection & disputes management, order management) * Ability to operate effectively in a newly transitioned and evolving process * Readiness to take on a high level of responsibility, as the client retains only a limited process ownership structure (single Process Owner) * Flexibility and resilience when working with a demanding client environment * Continuous focus on process improvement and efficiency * Hands-on experience with Oracle ERP system IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.