Assistant Vice President - Manager - Business Process Transformation
Cape Analytics
$136k–$197kPosted Jul 12, 2026
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Assistant Vice President - Manager - Business Process Transformation
New York, NY
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Posted
07/09/2026
Job reference
14098
Experience level
Experienced Hire
Job category
Engineering & Technology
Line of business
MIS Commercial Group
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and CompetenciesMinimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferredMinimum 5 years of experience in CRM platforms such as Salesforce, including sales workflows, process design, and reengineeringComfortable operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiativesProven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impactStrong analytical and data storytelling skills with the ability to interpret complex information and communicate insights effectivelyExceptional collaboration and influencing skills with the ability to build relationships across diverse stakeholder groupsEducationBachelor's degree in Business, Finance, Technology, or a related field requiredAdvanced degree or relevant certifications (e.g., Lean Six Sigma, Agile) preferredResponsibilitiesLead the transformation and optimization of pricing-related processes to enhance efficiency, user experience, and commercial effectiveness.Serve as Process Owner for pricing-related workflows, including pricing exceptions and pricing program eligibility guidelines, ensuring effective governance and performance measurementLead initiatives to modernize and digitize processes by identifying pain points, conducting root cause analysis, and implementing sustainable improvements in partnership with Technology teamsDevelop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisionsLeverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quoIdentify and deploy AI-enabled tools and automation opportunities that improve productivity and enhance the effectiveness of commercial teamsEnsure data quality, reporting accuracy, and adherence to governance standards, including maintaining operational...